MarSenses Puerto Pollensa Hotel & Spa

The staff was outstanding.. from the reception to service and cleaning staff, everybody was super friendly. We overheard multiple conversations of the staff and they were very nice with each other too. The nice work environment shows in the service quality, the cleanliness and overall well kept hotel. Not too big, location is great at the 2nd front row only 1min walk from the beach but yet calm. Food was fresh and tasty and there is a nice cocktail & wine menu too…

Lovely place, lovely pool, lovely staff Slept really well Some dinners were really lovely - loved the mallorcan night and the bbq Lovely desserts Lots of little surprises - harp players, DJs, drinks deals, I loved that! The staff really care about giving you a good time I liked the bar, great air con in the lobby! Staff had lots of recommendations Great air con Wifi in the room was good

The layout of the rooms being a bedroom and living area worked well for 3 people. The pool was a good size and well maintained. The breakfast choice is wide and varied and there is a nice outdoor breakfast area to sit in. Very good location with easy access to the beach and local restaurants.

Indoor pool and sauna as well as the gym unfortunately closes at 8pm. Gym is ok equipped but could be better. The gym has daylight and is very clean. Very good breakfast, very good Dinner buffet. Very nice staff at all times. For me the bed was a little hard a d the cushion not soft enough, but that is a matter of taste. Parking on public ground (for free) was no problem at any time and feels absolutely save.

EVERYTHING at this hotel is excellent! The staff are exceptional. Their cheeriness, keenness to chat, their very hard working ethic and going out of their way to make sure you have everything you need. The ambiance round the whole hotel is totally comfortable and relaxed. The pool area is beautiful and always a lifeguard on duty. There was an episode of the Sahara dust going over and dumping sand everywhere. The work that the staff put in to clear it around the pool and get all the beds etc spotless for the customers was exceptional again. They were there before 6am and staff not on duty came in to help out. The food was always delicious with A La Carte available as well as the buffet, themed buffets and one evening every lady received a red rose and everyone a glass of cava. You feel totally spoiled. The spa is available with no extra cost except for any treatments and also a gym. The hotel is only one block from the Pine Walk and the beautiful beach, shops and restaurants which is ideal for anyone. I would totally recommend this hotel to anyone and we will definitely return. It is an adult only hotel which makes it a total laid back holiday. There was entertainment every second night which was always very good and enjoyable, everyone joined in too.